We're delighted to have advised Acrinax Limited

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We're delighted to have advised Acrinax Limited

We're delighted to have advised Acrinax Limited

We are delighted to have supported the shareholders of Acrinax Limited with their sale to Business Systems UK Limited, backed by August Equity.

Acrinax is an IT service company which designs, builds, configures and supports cloud-based IT solutions for customer contact centres and IT service desks. The business’ mission is to support enterprise customers as they transition their contact centres to the cloud, designing, implementing, supporting, and engaging customer experiences. The company was founded by Andrew Jacobs, Damian Bowen and David Baughan who will be joining the BSL senior leadership team going forward.

BSL is a specialist in Cloud Enterprise Communication Solutions, providing a suite of Contact Centre solutions including Call Monitoring & Compliance, Workforce Engagement Management and Contact Centre as a Service offerings to highly regulated enterprise clients. By integrating and leveraging their talent across the broader BSL platform, the combined group will be able to provide both a deeper and broader offering to its blue-chip customer base.

The deal was backed by August Equity, the private equity firm based in London who have a particular specialism with investments into service-oriented and customer-centric businesses in the UK. August acquired BSL earlier this year and this latest acquisition will assist to scale the group and complete another pillar for BSL to create a broad set of services to its mid and large enterprise customer base.

Damian Bowen, Service Operations Director, said: EMW did a great job in representing the management team; they handled difficult negotiations expertly with the minimum of fuss and with a true collaborative approach, all of which were critical to getting the deal done. As experts in customer service ourselves, we couldn’t be happier with their support.”

Simon Arkell, Principal in our corporate team, added: The team at Acrinax are a longstanding client of EMW and always a joy to deal with. Having seen them build the business up over the years, we were thrilled to represent the shareholders on their next steps. This deal presents significant opportunities for all parties involved, from which we wish them great success.”

Our team was led by Simon Arkell and Ian Morris, and was assisted by Sean Halliwell, Danielle Allingham and Millie Kempley.

Get in touch

If you’d like to find out more about this update please get in touch with Simon Arkell. 

Our corporate team advise companies, management teams, investors and debt providers from business start-ups and first round finance agreements through to mergers and acquisitions, management buy outs, development funding and then exit.